Privacy Policy

Effective Date: January 01, 2026
Last Updated: January 01, 2026

Bokashi Seed Vault (“Bokashi Seed Vault,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, bokashiseedvault.com, and any related pages, features, communications, or services (collectively, the “Site”).

This Privacy Policy explains how we collect, use, disclose, and protect your information, and the choices you may have regarding your information.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

When you use our Site, place an order, sign up for emails, contact us, or submit forms, we may collect:

Name
Email address
Phone number
Billing address
Shipping address
Payment-related information handled through our payment processor
Account login information, if you create an account
Any information you provide in messages, support requests, or form submissions

B. Information Collected Automatically

When you visit the Site, we may automatically collect certain information, such as:

IP address
Browser type
Device type
Operating system
Referring URLs
Pages viewed
Time spent on pages
Dates and times of visits
Cookie identifiers and similar tracking technologies

C. Information from Third Parties

We may receive information from service providers and third parties that help us operate our business, such as:

Payment processors
Shipping and fulfillment providers
Email marketing platforms
Analytics providers
Advertising or social media platforms
Fraud prevention or security vendors

2. How We Use Your Information

We may use your information to:

Provide and operate the Site
Process and fulfill orders
Send order confirmations, shipping updates, and customer service communications
Respond to inquiries and support requests
Improve our products, services, and website functionality
Monitor website performance, analytics, and security
Detect, prevent, or investigate fraud or unauthorized activity
Send marketing emails, text messages, or promotional content, where permitted by law
Comply with legal obligations
Enforce our terms, policies, and other agreements

3. Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to:

Remember user preferences
Keep items in your cart
Understand how visitors use the Site
Measure marketing performance
Improve user experience
Support advertising and remarketing efforts

You may be able to adjust your browser settings to refuse or disable cookies. Please note that some parts of the Site may not function properly if cookies are disabled.

4. How We Share Information

We do not sell your personal information for money. We may share your information in the following circumstances:

Service Providers: With vendors that help us operate the Site and our business, including hosting, payment processing, shipping, email delivery, analytics, customer support, and security providers.
Business Transfers: In connection with a merger, acquisition, sale of assets, restructuring, or similar business transaction.
Legal Compliance: When required by law, subpoena, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, users, or others.
Protection of Rights and Security: To investigate fraud, enforce our policies, or protect the security and integrity of our Site.
With Your Consent: Where you direct us or give us permission to share your information.

5. Payment Information

Payments made through the Site may be processed by third-party payment processors. We do not store full payment card numbers on our own servers unless specifically stated otherwise. Payment information is handled according to the applicable payment processor’s privacy and security practices.

6. Email and Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you promotional emails or other messages about products, updates, offers, and content.

You can opt out of marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at customerservice@bokashiearthworks.com.

Please note that even if you opt out of marketing communications, we may still send transactional or service-related messages, such as order confirmations, shipping notices, and support responses.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our services
Complete transactions
Maintain business and tax records
Comply with legal obligations
Resolve disputes
Enforce our agreements

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have privacy rights under applicable law, which may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request information about how your personal information is used or disclosed
Opt out of certain targeted advertising or data sharing activities, where applicable
Appeal the denial of a privacy request, where applicable

To submit a privacy request, contact us at:

Email: customerservice@bokashiearthworks.com
Mail: [Company Mailing Address]

We may need to verify your identity before processing certain requests.

10. Do Not Track and Similar Signals

Some web browsers offer a “Do Not Track” setting. Because there is not always a consistent industry standard for responding to these signals, our Site may not respond to them unless required by applicable law.

11. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete that information.

If you believe a child under 13 has provided personal information to us, please contact us at customerservice@bokashiearthworks.com.

12. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or platforms. We are not responsible for the privacy, security, or content of those third parties. We encourage you to review their privacy policies before providing information to them.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Last Updated” date above. Your continued use of the Site after any changes become effective means you accept the revised Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Bokashi Seed Vault
Website: bokashiseedvault.com
Email: customerservice@bokashiearthworks.com