Shipping Policy

Effective Date: January 01, 2026
Last Updated: January 01, 2026

At Bokashi Seed Vault, we work to process and ship orders as quickly and accurately as possible. Please review this Shipping Policy carefully before placing an order.

Order Processing

Orders are typically processed within [1–3 business days] after payment is received and approved.

Orders are not processed or shipped on weekends or holidays unless otherwise stated on the Site.

Please note that processing time is separate from carrier transit time.

Shipping Methods and Delivery Estimates

We offer shipping through third-party carriers. Available shipping options and estimated delivery times will be shown at checkout, when applicable.

All shipping timeframes are estimates only and are not guaranteed unless expressly stated otherwise.

Delivery times may vary based on carrier operations, weather, holidays, high-order volume, service interruptions, and the destination of the shipment.

Shipping Locations

We currently ship to:
[United States only / specify regions]

We do not ship to locations where our products are restricted by law. It is the customer’s responsibility to ensure that ordering and receiving products is lawful in their jurisdiction.

Order Tracking

If tracking is provided for your order, tracking information will be sent to the email address used at checkout once the package has been shipped.

Please allow time for tracking updates to appear in the carrier’s system.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Bokashi Seed Vault is not responsible for delays, delivery failures, or losses resulting from an incorrect or incomplete shipping address provided by the customer.

If an order has not yet shipped, contact us immediately at customerservice@bokashiearthworks.com to request an address correction. Once the package has been shipped, we cannot guarantee that address changes can be made.

Delayed Shipments

We make reasonable efforts to ship orders within the timeframe stated on the Site or at checkout. If we are unable to ship within the stated timeframe, we may contact you regarding the delay.

If your order has not yet shipped, you may request to cancel the order for a refund. Once the package has been shipped, the order is no longer eligible for cancellation or refund.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, Bokashi Seed Vault is not responsible for carrier delays, lost packages, or stolen packages.

If you believe your package is lost or stolen, please contact the shipping carrier directly using your tracking information. You may also contact us at customerservice@bokashiearthworks.com, and we will try to assist where possible, but we do not guarantee replacement or refund for packages lost or stolen after shipment.

Damaged Packages

If your package arrives visibly damaged, please contact us within [3–5 business days] of delivery at customerservice@bokashiearthworks.com and include:

• Your order number
• Photos of the package
• Photos of the damaged contents, if applicable

We will review the issue and determine whether a claim with the carrier or another resolution is appropriate.

No Refunds After Shipment

Customers may request a cancellation and refund only if the package has not yet been sent.

Once an order has been shipped, no cancellations or refunds will be granted.

Contact Us

If you have any questions about shipping or the status of your order, contact us at:

Bokashi Seed Vault
Website: bokashiseedvault.com
Email: customerservice@bokashiearthworks.com